PRIVACY POLICY
Last Updated: 4 May 2025
This Privacy Policy outlines how Jizania ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.jizania.co.za (the “Site”) or otherwise interact with us through our services (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this policy. If you do not agree, please do not use our Services.
1. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised “Last Updated” date.
2. Information We Collect
a) Information You Provide Directly:
We collect personal details when you:
Place an order
Create an account
Contact us for support
Subscribe to our communications
This may include:
Name, email, phone number, shipping/billing address
Payment and order details
Account login credentials
Messages or reviews you submit
b) Information Collected Automatically:
When you use the Site, we automatically collect data such as:
IP address, browser, and device type
Site activity (e.g., pages viewed, items added to cart)
Cookies and similar technologies
c) Information from Third Parties:
We may receive your data from:
Payment processors (e.g., credit card info)
Shipping providers
Analytics tools
Marketing platforms (e.g., Shopify)
3. How We Use Your Information
We use your personal information to:
Process and fulfill orders
Provide customer support
Create and manage your account
Improve our website and services
Send order confirmations, updates, and promotional emails
Detect fraud and maintain security
Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies to:
Improve your experience on our Site
Remember your preferences
Analyze website performance
Support personalized marketing
You may disable cookies in your browser settings, but this may affect the functionality of our Site.
For details on Shopify’s cookies, visit Shopify Cookie Policy.
5. Sharing Your Information
We may share your information with:
Service providers (e.g., payment processors, couriers, IT and analytics partners)
Shopify (our e-commerce platform)
Marketing and advertising partners (if applicable)
Authorities, if required by law
Affiliates within our company
In the event of a business sale, merger, or restructuring
We do not sell or share your personal data for profiling or behavioral advertising involving minors.
6. User-Generated Content
If you post reviews or other content on our Site, this content becomes public. We are not responsible for how others may use or access this information.
7. Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately before sharing any personal data.
8. Children’s Privacy
Our Services are not intended for use by children under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with their information, please contact us to request deletion.
9. Data Security and Retention
We take appropriate steps to protect your information but cannot guarantee absolute security. Data is stored only as long as necessary to:
Provide services
Fulfill legal or contractual obligations
Resolve disputes or enforce agreements
10. Your Rights and Choices
Depending on your location, you may have the right to:
Access or request a copy of your personal data
Correct or delete your data
Restrict or object to processing
Withdraw your consent
Request data portability
You can also unsubscribe from marketing emails at any time using the link provided in our emails.
To exercise these rights, contact us at [email protected] or via the contact details below. We may need to verify your identity before processing your request.
11. International Transfers
Your information may be stored or processed outside of your country, including the United States or Europe. When we transfer data internationally, we follow lawful mechanisms such as the Standard Contractual Clauses approved by the European Commission.
12. Complaints
If you have concerns about how we handle your data, please contact us. If unresolved, you may also file a complaint with your local data protection authority.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Jizania
📞 +27 67 804 3905
📧 [email protected]
